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    Hospitality
    35 статей
    6 відео

    Hospitality

    Learn how to delight guests, create memorable stays, and attract 5-star reviews.
    35 статей
    6 відео
    Фільтри типу вмісту
    5 tips for hosting guests with accessibility needs
    Create an inviting space for a variety of guests with these simple steps.
    Оновлено May 14, 20212-хвилинне чтиво
    Getting to know potential guests
    Reviews and guest profiles can help you get acquainted.
    Оновлено May 14, 20212-хвилинне відео
    Writing helpful house rules
    Help protect your home and create a better guest experience.
    Оновлено May 13, 20213-хвилинне чтиво
    Dealing with potential hosting challenges
    Here’s how to anticipate hosting challenges and be prepared to handle them.
    Оновлено May 13, 20213-хвилинне чтиво
    Combating bias & making guests feel welcome
    Understand discrimination, plus get strategies for tackling unconscious bias.
    Оновлено May 13, 202111-хвилинне чтиво
    Thoughtful details guests love
    Bring in a little wow factor by leveling up your amenities.
    Оновлено May 13, 20213-хвилинне чтиво
    Create a guidebook to share your local tips
    Help guests get to know your area with a custom travel guide.
    Оновлено May 13, 20213-хвилинне чтиво
    How and when to communicate with guests
    Keep guests happy by being responsive and staying in touch.
    Оновлено May 13, 20214-хвилинне чтиво
    Why reviews matter
    Reviews build trust in the community and help drive your business.
    Оновлено May 13, 20214-хвилинне чтиво
    How to welcome your first guests
    Here’s how to create a great guest experience—the first time and every time.
    Оновлено May 13, 20217-хвилинне чтиво
    Simplifying the check-in process
    Follow these suggestions to provide a convenient and stress-free welcome.
    Оновлено May 13, 20214-хвилинне чтиво
    Antiracism resources for the Airbnb community
    Here are some ways that you can become a better ally.
    Оновлено Apr 28, 20212-хвилинне чтиво
    The do’s and don’ts of providing self check-in
    Guests want self check-in—here’s how to set it up and create a seamless welcome.
    Оновлено Apr 28, 20213-хвилинне чтиво
    Our continued commitment to inclusion
    To host or travel with inclusion and respect, please follow these guidelines.
    Оновлено Apr 27, 20213-хвилинне чтиво
    Tips from Airbnb Plus hosts: How to offer excellent service
    Help guests feel at home with clear communication and Airbnb Plus hosting tips.
    Оновлено Apr 21, 20212-хвилинне чтиво
    Tips from Airbnb Plus hosts: How to add thoughtful touches
    Check out how Airbnb Plus hosts add thoughtful touches to surprise guests.
    Оновлено Apr 21, 20212-хвилинне чтиво
    Tips from Airbnb Plus hosts: How to have warmer welcomes
    Find out how successful Airbnb Plus hosts craft memorable first impressions.
    Оновлено Apr 21, 20213-хвилинне чтиво
    Understanding response rate and acceptance rate
    Learn how these rates work, why they matter, and find out how to improve yours.
    Оновлено Apr 21, 20216-хвилинне чтиво
    Write a house manual to share info and tips about your space
    Save time and provide important details with pre-written instructions.
    Оновлено Apr 21, 20214-хвилинне чтиво
    Making your guest’s stay special
    An experienced host shares her sweet strategy for creating a warm welcome.
    Оновлено Apr 13, 20212-хвилинне відео
    Get more 5-star reviews
    Interior designers and Superhosts reveal how they create memorable stays.
    Оновлено Apr 13, 202110-хвилинне чтиво
    Add details guests will love
    A former creative director shares her best decorating tips.
    Оновлено Apr 13, 20216-хвилинне чтиво
    A clear and simple checkout
    Communicate your expectations, from cleaning up to locking up.
    Оновлено Apr 13, 20214-хвилинне чтиво
    Supporting guests during their stay
    Hosts Giuliana and Sandor share how they make guests feel welcome.
    Оновлено Apr 13, 20212-хвилинне відео
    Making a guest feel comfortable and special
    Hosts add these personal touches to make guest stays even more memorable.
    Оновлено Apr 13, 20212-хвилинне відео
    Communication tips for international guests
    Creativity, kindness, and technology are key to overcoming language barriers.
    Оновлено Apr 13, 20212-хвилинне чтиво
    Making your home ready for guests
    From fluffing the pillows to adding amenities, it’s all about the details.
    Оновлено Apr 13, 20212-хвилинне відео
    A guide to photographing accessibility features
    Showcase your space’s accessibility with these tips.
    Оновлено Apr 13, 20215-хвилинне чтиво
    How to support the Asian and Pacific Islander community
    Here are some resources and ideas to help you become a better ally.
    Оновлено Mar 23, 20217-хвилинне чтиво
    Airbnb Answers: Protecting you from one-off bad reviews
    Learn how Airbnb is making reviews more fair for hosts.
    Оновлено Mar 19, 20213-хвилинне чтиво
    How one Kenyan Superhost promotes inclusivity while hosting
    Meet a Host based in Nairobi, and get her tips to make all guests feel welcome.
    Оновлено Mar 4, 20216-хвилинне чтиво
    New feature lets you schedule messages to guests
    Top hosts share their most popular scheduled messages that you can use, too.
    Оновлено Feb 2, 20214-хвилинне чтиво
    A new way we're fighting discrimination on Airbnb
    Introducing Project Lighthouse to uncover, measure, and overcome discrimination.
    Оновлено Nov 13, 20208-хвилинне чтиво
    Discussing discrimination at a Q&A for Airbnb hosts
    Hosts share diverse perspectives on recognizing bias and building community.
    Оновлено Oct 20, 20207-хвилинне відео
    How community feedback makes Airbnb more inclusive
    Host and guest stories can help the anti-discrimination team uncover inequity.
    Оновлено Oct 1, 20205-хвилинне чтиво
    Make your home family-friendly
    Thoughtful touches can help make your space more comfortable for families.
    Оновлено Mar 5, 20207-хвилинне чтиво
    Making reviews more relevant and useful for our community
    Learn about our updated Review Policy and other important product changes.
    Оновлено Mar 5, 202012-хвилинне чтиво
    Making reviews more fair for hosts
    Airbnb is improving the review process to be more fair and accurate for hosts.
    Оновлено Mar 5, 20203-хвилинне чтиво
    Going above and beyond to welcome your guests
    From warm notes to fresh flowers, here are some creative ways to greet guests.
    Оновлено Mar 5, 20204-хвилинне чтиво
    Hosting private rooms: Top tips and benefits
    Learn how to share your space, from setting rules to creating memorable stays.
    Оновлено Nov 20, 20196-хвилинне чтиво
    Using Airbnb's saved messages to save time
    Create saved messages for everything from a warm welcome to driving directions.
    Оновлено Nov 20, 20195-хвилинне чтиво
    5 tips for hosting guests with accessibility needs
    Create an inviting space for a variety of guests with these simple steps.
    Оновлено May 14, 20212-хвилинне чтиво
    Getting to know potential guests
    Reviews and guest profiles can help you get acquainted.
    Оновлено May 14, 20212-хвилинне відео
    Writing helpful house rules
    Help protect your home and create a better guest experience.
    Оновлено May 13, 20213-хвилинне чтиво
    Dealing with potential hosting challenges
    Here’s how to anticipate hosting challenges and be prepared to handle them.
    Оновлено May 13, 20213-хвилинне чтиво
    Combating bias & making guests feel welcome
    Understand discrimination, plus get strategies for tackling unconscious bias.
    Оновлено May 13, 202111-хвилинне чтиво
    Thoughtful details guests love
    Bring in a little wow factor by leveling up your amenities.
    Оновлено May 13, 20213-хвилинне чтиво
    Create a guidebook to share your local tips
    Help guests get to know your area with a custom travel guide.
    Оновлено May 13, 20213-хвилинне чтиво
    How and when to communicate with guests
    Keep guests happy by being responsive and staying in touch.
    Оновлено May 13, 20214-хвилинне чтиво
    Why reviews matter
    Reviews build trust in the community and help drive your business.
    Оновлено May 13, 20214-хвилинне чтиво
    How to welcome your first guests
    Here’s how to create a great guest experience—the first time and every time.
    Оновлено May 13, 20217-хвилинне чтиво
    Simplifying the check-in process
    Follow these suggestions to provide a convenient and stress-free welcome.
    Оновлено May 13, 20214-хвилинне чтиво
    Antiracism resources for the Airbnb community
    Here are some ways that you can become a better ally.
    Оновлено Apr 28, 20212-хвилинне чтиво
    The do’s and don’ts of providing self check-in
    Guests want self check-in—here’s how to set it up and create a seamless welcome.
    Оновлено Apr 28, 20213-хвилинне чтиво
    Our continued commitment to inclusion
    To host or travel with inclusion and respect, please follow these guidelines.
    Оновлено Apr 27, 20213-хвилинне чтиво
    Tips from Airbnb Plus hosts: How to offer excellent service
    Help guests feel at home with clear communication and Airbnb Plus hosting tips.
    Оновлено Apr 21, 20212-хвилинне чтиво
    Tips from Airbnb Plus hosts: How to add thoughtful touches
    Check out how Airbnb Plus hosts add thoughtful touches to surprise guests.
    Оновлено Apr 21, 20212-хвилинне чтиво
    Tips from Airbnb Plus hosts: How to have warmer welcomes
    Find out how successful Airbnb Plus hosts craft memorable first impressions.
    Оновлено Apr 21, 20213-хвилинне чтиво
    Understanding response rate and acceptance rate
    Learn how these rates work, why they matter, and find out how to improve yours.
    Оновлено Apr 21, 20216-хвилинне чтиво
    Write a house manual to share info and tips about your space
    Save time and provide important details with pre-written instructions.
    Оновлено Apr 21, 20214-хвилинне чтиво
    Making your guest’s stay special
    An experienced host shares her sweet strategy for creating a warm welcome.
    Оновлено Apr 13, 20212-хвилинне відео
    Get more 5-star reviews
    Interior designers and Superhosts reveal how they create memorable stays.
    Оновлено Apr 13, 202110-хвилинне чтиво
    Add details guests will love
    A former creative director shares her best decorating tips.
    Оновлено Apr 13, 20216-хвилинне чтиво
    A clear and simple checkout
    Communicate your expectations, from cleaning up to locking up.
    Оновлено Apr 13, 20214-хвилинне чтиво
    Supporting guests during their stay
    Hosts Giuliana and Sandor share how they make guests feel welcome.
    Оновлено Apr 13, 20212-хвилинне відео
    Making a guest feel comfortable and special
    Hosts add these personal touches to make guest stays even more memorable.
    Оновлено Apr 13, 20212-хвилинне відео
    Communication tips for international guests
    Creativity, kindness, and technology are key to overcoming language barriers.
    Оновлено Apr 13, 20212-хвилинне чтиво
    Making your home ready for guests
    From fluffing the pillows to adding amenities, it’s all about the details.
    Оновлено Apr 13, 20212-хвилинне відео
    A guide to photographing accessibility features
    Showcase your space’s accessibility with these tips.
    Оновлено Apr 13, 20215-хвилинне чтиво
    How to support the Asian and Pacific Islander community
    Here are some resources and ideas to help you become a better ally.
    Оновлено Mar 23, 20217-хвилинне чтиво
    Airbnb Answers: Protecting you from one-off bad reviews
    Learn how Airbnb is making reviews more fair for hosts.
    Оновлено Mar 19, 20213-хвилинне чтиво
    How one Kenyan Superhost promotes inclusivity while hosting
    Meet a Host based in Nairobi, and get her tips to make all guests feel welcome.
    Оновлено Mar 4, 20216-хвилинне чтиво
    New feature lets you schedule messages to guests
    Top hosts share their most popular scheduled messages that you can use, too.
    Оновлено Feb 2, 20214-хвилинне чтиво
    A new way we're fighting discrimination on Airbnb
    Introducing Project Lighthouse to uncover, measure, and overcome discrimination.
    Оновлено Nov 13, 20208-хвилинне чтиво
    Discussing discrimination at a Q&A for Airbnb hosts
    Hosts share diverse perspectives on recognizing bias and building community.
    Оновлено Oct 20, 20207-хвилинне відео
    How community feedback makes Airbnb more inclusive
    Host and guest stories can help the anti-discrimination team uncover inequity.
    Оновлено Oct 1, 20205-хвилинне чтиво
    Make your home family-friendly
    Thoughtful touches can help make your space more comfortable for families.
    Оновлено Mar 5, 20207-хвилинне чтиво
    Making reviews more relevant and useful for our community
    Learn about our updated Review Policy and other important product changes.
    Оновлено Mar 5, 202012-хвилинне чтиво
    Making reviews more fair for hosts
    Airbnb is improving the review process to be more fair and accurate for hosts.
    Оновлено Mar 5, 20203-хвилинне чтиво
    Going above and beyond to welcome your guests
    From warm notes to fresh flowers, here are some creative ways to greet guests.
    Оновлено Mar 5, 20204-хвилинне чтиво
    Hosting private rooms: Top tips and benefits
    Learn how to share your space, from setting rules to creating memorable stays.
    Оновлено Nov 20, 20196-хвилинне чтиво
    Using Airbnb's saved messages to save time
    Create saved messages for everything from a warm welcome to driving directions.
    Оновлено Nov 20, 20195-хвилинне чтиво

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