Що робити, якщо ви не можете знайти помешкання, яке забронювали на сайті

Hosts can choose to hide their listing at any time from search results, usually to prevent new bookings.

Before your reservation is confirmed

Hosts are encouraged to confirm reservations quickly. But if you’ve sent a trip request and the listing is now hidden, you can contact the Host to find out if there’s a problem.

After confirmation

If you have a confirmed trip, it's still active, even if your Host has hidden the listing.

To find your itinerary, go to Trips and choose your trip under Upcoming. Then click or tap Show more trip plans.

You and your Host can also still message through Airbnb to confirm details about check-in, checkout, and any additional information.